Shipping & Returns
Shipping Policy
We aim to process orders within 1–5 business days. Delivery times may vary depending on the product and destination, but UK orders typically arrive within 7–20 business days.
Once your order has been shipped, you’ll receive tracking information when available. Please note that delivery times are estimates and may be affected by customs, carriers or other circumstances beyond our control.
Return & Exchange Policy
We want you to be happy with your purchase. If you change your mind or have an issue with your order, please contact us within 14 days of receiving your item.
If your product arrives damaged, faulty or incorrect, please contact us with your order number and photos of the issue. We’ll work with you to find the best solution, such as a replacement or refund, in accordance with applicable UK consumer rights.